Coronavirus (COVID-19) updates

15 hours ago

Reminder to parents using care hubs

Parents using the care hubs are being reminded to please cancel if childcare is no longer required.

The hubs have been provided to look after children of essential workers during the coronavirus pandemic.

We understand circumstances can change at short notice, so please let us know if you need to cancel by sending a reply to your confirmation email (

We would also like to remind you that children should not to bring in items with them from home, for example, toys, teddies etc and would appreciate your support on this.

We would like to reassure parents that safe working practices have been adopted in all of our care hubs and a set of guidelines are in place to help prevent the spread of the virus.

We have procedures on social distancing and personal hygiene for staff and pupils, and we are continually reviewing and implementing additional measures to our normal cleaning regimes.

All procedures are updated daily as more Government advice becomes available, and as our hub working develops.

More information on the care hubs

Over 100 iPads handed out to council care homes

More than 100 iPads are being handed out to council care homes in Carmarthenshire so that residents can communicate face to face with their loved ones.

It comes after visiting restrictions were placed on residential homes across the UK in response to the Coronavirus outbreak.


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Updated - Public Rights of Way

The council’s Public Rights of Way network remains open for the public to use with exception of the below footpaths, which have been closed under the Health Protection (Coronavirus Restrictions) (Wales) Regulations 2020.

  • Llansteffan – Croft Path, beach carpark to Church Road (Footpath 23/28)
  • Carmarthen – Morfa Lane opposite Tesco store entrance to Lammas Street (Footpath 61/8)
  • Llangynin – C2001 road, through Blossom House to SE corner of Eithin Forest plantation (Footpath 20/6- part)
  • Fforest – Plas-y-Fforest Farm to the north edge of the Fforest woodland plantation (Footpath 34/36 - part)

The network will remain under review and the number of temporary path closures may change if additional routes are identified where groups of people are congregating and actively ignoring measures set out by the Government.

We ask that all members of the public follow the requirements for social distancing and use their local routes rather then travel to the countryside unnecessarily.

Many public rights of way cross private land, working farms and in some cases are close to private homes. Please keep to the paths, keep your distance from landowners and continue to follow the restrictions and measures which are in place to protect you and others.



Further changes to bus services

First Cymru

  • X13 – the Monday to Saturday timetable will be reduced to 6 journeys in each direction between Ammanford and Swansea. Buses will leave Ammanford at 0600, 0900, 1030, 1200, 1430 and 1645, and will return from Swansea at 0705, 1010, 1140, 1310, 1540, 1750. The Sunday service will remain unaltered.
  • 111 – an hourly service will run between Kidwelly, Burry Port, Llanelli and Swansea on Mondays to Saturdays. Buses will leave Kidwelly for Swansea at 0723 then at the same minutes past each hour until 1623, with an additional journey form Llanelli to Swansea at 1800. Buses will return from Swansea to Kidwell at 0850 then at the same minutes past each hour until 1450, with additional buses from Swansea to Llanelli at 1550, 1650, 1800 and 1900. The Sunday service will continue but will finish earlier at 1956.

Celtic Travel

No service on route X14

New Adventure Travel

A reduced service will operate on route 64, with journeys from Ystradgynlais to Brynaman and Ammanford at 0700 and 1125 and from Ystradgynlais to Brynaman at 1615, buses return from Ammanford to Brynaman and Ystradgynlais at 0805 and 1300 and from Brynaman to Ystradgynlais at 1645

National Express

A reduced service will operate

For further information contact Traveline Cymru on 0800 464 00 00 or at

Guidance for tradespeople working in people’s homes

The council’s Trading Standards team has received a number of calls from tradespeople asking if they can continue working during the coronavirus outbreak.

It mainly relates to work carried out in people’s homes, for example carrying out repairs and maintenance.

This type of work can continue, provided that the tradesperson is well and has no symptoms, and Government guidance is followed in relation to social distancing and hygiene / cleanliness.

Find out more

Care hubs will remain open over Easter holidays

Carmarthenshire’s care hubs will remain open over the Easter holidays to look after children of essential workers during the coronavirus pandemic.

Childcare is being provided at hubs across the county Monday to Friday between 8am and 6pm for children aged between 4 and 12.

The hubs will be open during the school holidays including Good Friday and Easter Monday to make sure critical frontline services such as the NHS and the police can continue to operate.

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Beware of coronavirus-related fraud and scams

Unscrupulous criminals are exploiting fears over coronavirus COVID-19) to prey on members of the public, particularly older and vulnerable people who are isolated from their family and friends.

The council’s Trading Standards team is warning residents in Carmarthenshire to remain vigilant following a rise in coronavirus-related scams that seek to benefit from people’s concern and uncertainty.

Residents should ignore scam products such as supplements and anti-virus kits that falsely claim to cure or prevent COVID-19.

Communities are also being urged to look out for signs of neighbours being targeted by doorstep criminals.

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We are recruiting – staff needed

The council is urgently seeking more staff as a result of the coronavirus outbreak.

We are looking to recruit people into a number of jobs throughout Carmarthenshire to help keep frontline services running, but particularly need carers, cleaners and catering staff.

No previous experience is needed, as full training will be provided.

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Thank you to staff at care hubs

A big thank you is being sent to staff at Carmarthenshire’s care hubs set up to look after children of essential workers during the coronavirus crisis.

During the first week more than 700 children attended the hubs and were looked after by almost 800 members of staff who have gone above and beyond to support Carmarthenshire’s young people.

Without the support of both the headteachers and all the staff involved, it would not have been possible to set up these hubs so quickly and effectively.

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Licensed business must comply with new regulations

A wide range of premises, including some licensed ones, have been told been told to close as the outbreak branches further into our communities.


Read more 

Works being carried out by contractors are essential

Residents are being asked to please understand that our building contractors are carrying out essential works to create temporary hospitals for the NHS.

We have commissioned Lloyd and Gravell, TRJ and Andrew Scott Ltd from our framework of contractors to prepare Carmarthen Leisure Centre, and the Selwyn Samuel Centre and Parc y Scarlets barn in Llanelli, to provide additional bed space for the NHS.

These companies have also engaged a number of firms to supply materials and services including LBS Builders Merchant, Talbot Timber, RT Electrics, DD Plumbing Services, Hayworker Construction, Commercial Flooring and Power Electrics.

Unfortunately, some of the companies, the staff and delivery drivers are being targeted as to why they are still working.

Read more

Reminder to takeaways on social distancing measures

A number of food premises in Carmarthenshire have diversified and are offering takeaway food during the coronavirus outbreak.

This is a valued service for communities and very helpful under the current circumstances, however, it is important to follow the guidance relating to social distancing and consider how people approach your premises.

Several premises have experienced and reported large unregulated queuing, potentially fuelling further spread of the virus.

All businesses have a duty of care to their staff and customers. We would urge you to consider the following:

Limit the number of customers entering your premises - preferably one at a time.
Ensure social distancing of 2 metres, especially when queuing. Use chalk or barriers to mark standing distances and erect suitable signage.
Use online / telephone ordering systems and provide specific individual pick-up slots to reduce interaction and contact.
Encourage staff and customers to hand sanitise when on site where there is provision
Increase the frequency of sanitising and cleaning of hard surfaces, during pick-up, serving and delivery.

Further information and guidance.

Face-to-face registration appointments suspended

Following advice and in order to prevent the spread of Coronavirus, all face to face appointments are now suspended at our offices in Ammanford Registration Office, Llanelli Town Hall and Parc Myrddin, Carmarthen.

Appointments to register a death will be completed over the telephone. Please make your appointment via our booking system and we will ring you once we’ve received the necessary paperwork from the doctor and/or the coroner. You will not need to attend an appointment in person.

Appointments to register a birth are currently deferred. Parents can now make a claim for child benefit or universal credit prior to the birth being registered.

We will not be undertaking any notice of marriage or notice of civil partnership appointments during this time. The team will be in contact with those who have appointments or ceremonies already booked.

Please call us on 01267 228210 during office hours if you have any further questions.

Message for registered childcare providers

The council is aware that many childcare providers have closed over the last three weeks as a result of the coronavirus outbreak.

We need to ensure that there is sufficient childcare available locally, particularly for 0-2s, for key workers who are delivering critical services.

It is uncertain at present what demand there will be for childcare from key workers, but we anticipate that there will be an increasing demand over the next few weeks as more patients are diagnosed and treated.

We are urgently calling for all registered childcare providers to consider remaining open, all be it on a reduced capacity basis, with small numbers of children, over the next few weeks so that we can help ensure that critical services continue to run.

We are currently exploring how we can support you to do this. If you would be interested in working with us to achieve this, please email the Family Information Service at

Car parks in recreation areas to close

Car parks in all Carmarthenshire recreation areas will close from 6pm tonight (Friday, March 27).

The decision has been taken to help deter public gatherings in line with Government measures to prevent the spread of coronavirus (COVID-19).

Unfortunately, people are continuing to drive to these areas, despite Government advice.

All car parks and access points will be closed at the Millennium Coastal Park, Pembrey Country Park; Mynydd Mawr Country Park and Llyn Llech Owain Country Park.

This includes:

North Dock
Sandy Water Park
Festival Fields
Burry Port Woodlands
Burry Port Harbour West and East
Pembrey Rotary Way
Fisherman’s car park

The car parks at Llansteffan beach and Cenarth picnic site will also be closed.

The parks / recreation areas will still be open to local people on foot only. However, we would like to remind residents to please follow Government guidance to take only one form of exercise a day - alone or with members of your household.

Social distancing of more than 2 metres from other people should also be followed at all times.



We are currently unable to process new planning applications as we are unable to undertake site visits. Current applications are progressing though the timeliness of which will be affected by the ability of interested parties (for example, statutory consultees) to provide responses as required and planning officers availability as a result of redeployment.

This decision is based on the safety of our staff, and to allow staff from the planning department to support colleagues across the authority to deliver critical services.

This decision will be reviewed daily and we encourage people to keep an eye on updates.

Further to previous updates, our planning committees are currently suspended.

If you are unable to get hold of an officer directly by phone please contact the team by email at and we will arrange someone to get back to you.


Food hubs for families in need

The council is setting up four food hubs across Carmarthenshire for families in need.

It means children who are entitled to free school meals will also receive dry food supplies to feed the whole family.

The council has teamed up with Cross Hands-based food supplier Castell Howell to help families who may be experiencing financial difficulty as a result of the coronavirus outbreak.

The food hubs are being piloted at four county secondary schools - Bryngwyn School in Llanelli, QE High School in Carmarthen, Ysgol Dyffryn Aman in Ammanford and Ysgol Dyffryn Taf in Whitland - from today Friday, March 27.

They will be open Monday to Friday, between 9am and 11.30am and will be run by council staff who have been redeployed to help deliver essential services.

If successful, the food hubs will be rolled out to other locations.

Read more



Housing support for residents

Specialist housing support and advice is available to residents in Carmarthenshire who are worried about the coronavirus crisis.

This is an extremely difficult time for residents, and we want to help as much as possible, whether you are a homeowner, a council tenant or a tenant in privately rented accommodation.

We can also help if you are currently homeless or ‘sofa-surfing’ between properties, or maybe you are a key worker and you can’t return home because someone vulnerable lives there.

Whatever your situation, our specialist advice team can provide you with a range of housing options to help you.

Read more

Llanelli Indoor Market

Further to ongoing restrictions and decisions taken by individual traders, Llanelli Indoor Market is currently closed. Some traders continue to offer a delivery service, information can be found on our community support directory.

Currently, Carmarthen Indoor Market is open with a small number of food traders still operating from their premises.

This will be reviewed daily, please keep an eye on updates.

Changes to bus services

Many bus services in Carmarthenshire will be reduced or suspended from Monday, March 30 until further notice.

First Cymru:
All services will be suspended on Mondays to Saturdays except the following:

  • T1 – the Sunday timetable will operate throughout the week
  • X13 – the timetable will be reduced to six journeys in each direction between Ammanford and Swansea
  • 111 – an hourly service will run between Kidwelly, Burry Port, Llanelli and Swansea.
    Sunday services will continue to operate.

Jones Login:
Services 221 and 223 will run only for pre-booked passengers. To book your place, call 01437 563 277 up to 5pm the day before travel.

Morris Travel:
Services will continue as normal except for the following routes, which will be reduced:

  • 198 will run only at 0855 and 1310 from Carmarthen and at 0951 and 1410 back from Four Roads.
  • 207 will run only at 0825, 0925, 1025, 1125, 1225, 1325, 1525 and 1625
  • 226 will run only at 0850, 1050, 1250, and 1650 from Carmarthen and 0905, 1105, 1305 and 1505 back from Davies Estate.
  • 227 will run only at 0835 from Carmarthen and 1100 from Morrisons/1110 from Carmarthen, and at 0910 and 1145 back from Llanybri.
  • PR1 and PR2 will run only between 0700 and 1755
  • 225 1725 journey from Carmarthen and 282 1710 journey from Glangwili Hospital/1725 from Carmarthen will run on request (only for passengers on the bus at Carmarthen Bus Station)

Richards Brothers:
A reduced service will run on route 460 on Mondays to Saturdays.

Buses will leave Cardigan at 0645, 0955, 1310 and 1625, and from Carmarthen at 0808, 1118, 1433 and 1805

Bwcabus fixed journeys are suspended but the service is still available for pre-booked passengers.

No service on route 441

Taf Valley Coaches:
Reduced service on 222 on Mondays to Fridays only, no Saturday service.

The service will start from Whitland (Bryngwenllian) at 0710 to Carmarthen running via Tavernspite, Red Roses, Pendine, Laugharne, Pwll Trap, St Clears, Lon Hafren, Bancyfelin, Johnstown. Return journey will leave Carmarthen at 1750. Direct journeys will run from Carmarthen at 0900 to St Clears and Whitland, returning from Whitland (Keefe Stores) at 1715.

No service on route 224 but some stops will be included in service 222 journeys.

Services 322 and 351 will only run for pre booked passengers (322 on Wednesdays only, 351 on Thursdays only) - to travel phone operator on 01994 240 908 up to 3pm the day before travel.

The weekend Free Travel scheme on Trawscymru services including T1 and T1c is suspended until further notice.

For further information contact Traveline Cymru on 0800 464 00 00 or at

*Most operators will offer free travel for NHS staff when showing a NHS ID Badge


Work well underway on Carmarthenshire’s temporary hospitals

Rapid progress is being made converting three sites in Carmarthenshire into temporary medical provision.

Carmarthenshire County Council has commissioned its framework contractors to prepare Carmarthen Leisure Centre, and the Selwyn Samuel Centre and Parc y Scarlets barn in Llanelli, to provide additional bed space for the NHS.

It is hoped the sites will be ready within weeks, in time for an anticipated peak demand for beds in May.

Carmarthenshire County Council’s Leader, Cllr Emlyn Dole, and Deputy Chief Executive Jake Morgan, visited the sites today to check progress and thank contractors and operational staff for working tirelessly to prepare the facilities.

Read more

Carers needed to start work immediately

The council is urgently recruiting carers to help support older and vulnerable residents of Carmarthenshire as a result of the coronavirus outbreak.

We are particularly appealing for people who have worked within the care sector previously who would consider returning to work during these unprecedented times.

If you have ever worked as a domiciliary care worker or in a residential care home, we are urging you to please get in touch.

Experience is desirable but not essential, so if you do not have any experience in the care industry, but want to help, then we can quickly provide the relevant training.

Read more

Taxi and PHV drivers

New information released by the Department of Transport


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Public toilets to close

Council-run public toilets will be closed from tomorrow (Thursday, March 26) until further notice, except for key public transport hubs - Llandovery castle car park and East Gate bus station, Llanelli, - which will remain open.

Ammanford Town Council continue to operate their facility adjacent to Ammanford bus station.

Childcare hubs

Applications for childcare for next week (March 31 - April 3) will close on Thursday, March 26 at 9.30am. Parents will be notified on email by 5pm (on Thursday, March 26).

Find out more


Stay home, stay safe, and take care

Never in my time as Leader did I think I’d see the council setting up temporary hospital facilities to support our colleagues in the NHS.

These are extraordinary times – it is unsettling for all of us who are trying to adapt to a new ‘normal’, at least for the time being, to help protect ourselves, the people we love, and the communities where we live.

Read  more

Recycling and waste services update

As the coronavirus (COVID-19) situation develops, there will be some changes to our recycling and waste services.

Read more

School closures – information and support for parents

We would like to thank parents and guardians for their continued support and co-operation during the ongoing challenges posed by coronavirus (Covid-19).

Please visit our webpage for all updates and information regarding school closures and the measures we are putting in place during this time.


Free school meals

Families entitled to free school meals in Carmarthenshire will be able to collect food packs from Thursday, March 26.

The council has teamed up with Cross-Hands based Castell Howell and other suppliers to the schools catering service to provide food for children registered for free school meals.

The packs will contain breakfasts and lunches for five days.

Free sanitary products will also be available at all of the collection points as part of the #PeriodPovertySirGâr project.

Find out more


In line with Government advice, all Bwcabus fixed route services will be temporarily suspended from Wednesday, 25 March. Bwcabus will continue to operate a pre-booked service to enable key/essential journeys – but please only travel if necessary. If you are not sure how to pre-book your journey with us please ring our friendly bi-lingual call agents, who will take you through the process - call 01239 801 601. Please consider whether your journey is essential – stay safe, stay at home and take care.

Update - Weddings / civil partnerships / Ceremonies

Last night the Prime Minister addressed the UK outlining further measures that are now required to continue to manage the current coronavirus (COVID-19) outbreak.

We are working with the General Register Office (GRO) and discussing the implications of these measures on weddings and civil partnerships and will be contacting all couples affected.

Recycling centres closed

All recycling centres are now closed to the public as of 1pm this afternoon, in line with Government advice.
This includes:

  • Nantycaws, Carmarthen
  • Trostre, Llanelli
  • Wernddu, Ammanford
  • Whitland

Remember, please do not discard tissues in your blue recycling bags.

Blue bags

We have now completed our annual delivery of blue bags to households across the county.

Every property will have received their allocation of three rolls for this year.

If you think you will require more you will be able to pick up a roll from our indoor markets - near the entrance to the market office in Carmarthen market and the Co-op in Ammanford.

Please be considerate to others and take one roll per household.


Warning of coronavirus-related scams and cold-calling

Residents are being warned of scammers and unscrupulous cold callers who are taking advantage of fears surrounding the coronavirus.

Trading standards are warning of a number of coronavirus-themed emails, as well as phone calls, trying to trick people into opening malicious attachments or revealing sensitive personal and financial information.

There are also reports of bogus healthcare workers claiming to be offering ‘home testing’ for Covid-19, resulting in distraction burglaries; and residents giving money to individuals who have offered to pick-up some shopping on their behalf, but then they do not return. Residents should only accept help from friends and family or have deliveries from established local businesses.

Read more

Prime Minister’s announcement

Our Gold Command has met remotely this evening to discuss the Prime Minister’s announcement. Further information on how this will have further impact on Council services will be issued tomorrow


Prime Minister’s announcement

Statement by Welsh Government’s Education Minister, Kirsty Williams

I’d like to thank parents for listening to the advice and keeping most children at home. I’d be grateful if tomorrow morning you only use schools or childcare as a last resort.

The advice has not changed as a result of tonight’s decision to further restrict movement, which our First Minister, along with other UK leaders took with the sole aim of slowing the spread of coronavirus.

Children should be at home wherever possible, critical workers will still need to have safe care arrangements for their children.  Our schools and childcare settings are providing a vital service to support critical workers and our most vulnerable children.

Those involved in the current arrangements looking after children should continue. Many thanks to our amazing teaching and childcare professionals for their commitment in this time of national need.

This situation will continue for the immediate term but we will be reviewing with healthcare professionals, local authorities and our teaching unions.

Childcare for key workers

We are now taking applications to provide care for children of key workers from Wednesday, March 25 when we will have further provision to meet demand.

Find out more


Childcare for children aged 0-3

Please continue to use your current registered childcare provider; however, if you are unable to, we can help.

Places in childcare will be highly limited, and even for key workers, provision will only be made available in childcare settings where there is no safe alternative for your family.

First, search for childcare via the Dewis Cymru directory on the Family Information Service website.

Then contact your chosen childcare provider directly to see if there is availability and to make the necessary arrangements.

If after following the above, you are unable to find childcare, please phone Carmarthenshire Family Information Service on 01267 246555.

Council help residents and businesses with Covid-19 queries

Carmarthenshire County Council officers are busy signposting residents and businesses to sources of Covid-19 advice and support. Since a new phone response service went live at the end of last week, officers have already responded to over 120 queries.


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Food businesses in Carmarthenshire

Many food businesses in Carmarthenshire are now diversifying with a view to minimise potential spread of Coronavirus, but more importantly, helping to cater for and support members of our community. These measures must be undertaken safely. If you are a business that has diversified in this regard, we kindly ask that you take heed of the following:

  • Are you a registered food business? – If not, notify us at
  • Diversifying to door to door deliveries? – Notify us at
  • Delivering hot meals? Deliver them hot and at a temperature greater than 630C – please monitor this
  • Delivering cold foods? Deliver them cold. Deliver at a temperature below 80C and please monitor this
  • Be allergen aware! You are still obliged to do so
  • Delivery personnel and customers are at risk of exposure – socially distance, minimise contact, sanitise hands at point of contact. Consider how you take payment
  • Regularly clean high contact areas. Be mindful this issue is viral, not bacterial

If you are unable to fulfil the above, review your systems. Contact your Environmental Health for advice on 01267 234567

Car parks

We have temporarily suspended pay and display at all our town centre car parks in response to COVID-19.

Whilst we appreciate there is a need to go out to get essentials, we urge people to heed government advice about social distancing and avoiding non-essential travel.


Car parks

Food – purchasing and preparing

We appreciate the current climate is causing significant panic buying, but please consider the following when purchasing your groceries or preparing food. Only purchase what you need.

  • Foods have limited shelf life – make sure you consume food within its use by date
  • Prepare foods safely – keep raw and ready to eat totally separate and wash your hands
  • If you are batch cooking, cool foods quickly (within 90 minutes) and refrigerate or freeze
  • If you are unwell, ask someone else to prepare foods
  • Store waste appropriately
  • Shop sensibly – limit food waste

Please consider long term Public Health and Safety, not just the short term. One person’s non-essential goods may be another one’s need!

Planning Committee

Following discussions with the Chair of the Planning Committee it has been agreed to suspend all Planning Committee meetings until further notice.

The meeting scheduled for Thursday March 26, 2020, has been cancelled.

Council converts buildings to create NHS beds for COVID-19

Carmarthenshire County Council is working with Hywel Dda University Health Board to put hundreds of additional beds in place, in the event they will be required by the NHS over the coming weeks.

Preparing for and responding to unprecedented challenges, the council is working with Llanelli Town Council and the private sector to support the Health Board manage an anticipated increased demand for care.

Over the coming days, contractors will be commissioned to convert spaces at Carmarthen Leisure Centre and - with the support of Llanelli Town Council - the Selwyn Samuel Centre.

Parc y Scarlets has also generously offered a large part of its site and buildings for free to the local authority to convert for the use of the NHS.


Read more

Council closes its parks in response to Coronavirus

All Carmarthenshire County Council run parks will be closed to the public from 6pm this evening.

This decision has been taken for the overriding priority of protecting visitors and staff, and in line with Government advice around social distancing.

It includes Pembrey Country Park, Llyn Llech Owain, Mynydd Mawr Woodland Park and Parc Howard. It also applies to enclosed spaces across the Millennium Coastal Park, for example the playground in North Dock.


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Council teams up with Castell Howell to provide food service

Carmarthenshire County Council has teamed up with one of its major local food suppliers to offer a food distribution service in response to the Coronavirus emergency.

The council is working with Cross Hands-based Castell Howell to make food available to everyone.

A ‘phone and collect’ service is now available, with a number of customer collection points throughout the county.


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Challenges arising from sudden surge in tourism

"It is with great regret that we are taking an unprecedented step and asking people not to come on holiday to Pembrokeshire, Ceredigion or Carmarthenshire at this time."


Joint statement


Care provision for children of key workers

Care provision has been provided for around 500 children in Carmarthenshire whose parents work in key roles within the NHS and social care sector.

Carmarthenshire County Council has set up three strategic care hubs across the county to provide care on Monday (March 23) to trial and further refine its approach before it is rolled out to additional communities by Wednesday.


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Hywel Dda University Health Board statement

"As part of our preparations for managing the COVID-19 Coronavirus outbreak in Hywel Dda the health board has begun to enact plans for all of our acute hospitals and other care facilities to ensure that we can keep patients safe while continuing to provide the highest standards of care possible for our population."


Read more


Whitland and Wernddu recycling centres

The recycling centres in Whitland and Wernddu are closed. We will aim to re-open as soon as possible.

Financial help for small businesses

Financial help is being made available for small businesses in Carmarthenshire impacted by the Coronavirus crisis. Carmarthenshire County Council has introduced a support package to help small businesses suffering from loss of income or hardship, based on their need.

The package includes:

  • County Council business tenants, who operate private businesses from County Council owned properties, being entitled to rent holidays of up to three months This will apply to tenants trading from industrial sites, markets and commercial properties. Any tenants who wish to apply should email or call 01267 228730.
  • A small business hardship relief fund that will be available to non-council tenants who are suffering a loss in income or hardship as a consequence of the Coronavirus. This fund will provide access to a grant of up to £3,000 to support the short-term rental liability of businesses for up to three months. Further information is available by emailing or calling 01267 234567.

Any tenants who have received a rental demand for rent payment from today (Friday March 20) are advised that no action will be taken by the council for non-payment during the next three months.

Read more

Support your local markets

Our indoor markets at Llanelli and Carmarthen, and our outdoor market at Ammanford, are open and well stocked with fresh fruit, veg, meat and fish – as well as items like newspapers, books, music, puzzles, games and more.

Our traders would appreciate your support. Please remember to take care of your own health and protect others, including our traders, by following good hygiene practice and washing your hands regularly.

The following traders at our indoor markets are offering deliveries for anyone in isolation.

Carmarthen Indoor Market

  • Fruit of Eden (fruit and vegetables)
  • Eric Davies and Son (butchers)
  • Cwtch Gwlan (knitting and wool supplies)
  • R Davies and Son (flowers)
  • Albert Rees (butchers)
  • Siop y Pentan (Welsh gifts, CDs, cards, books)

Llanelli Indoor Market

  • Dew Cosmetics (underwear, nightwear)
  • Garretts Fish
  • Pet Pantry (pet products)
  • Phillips (fruit and vegetables)
  • Sewards (fruit and vegetables)
  • Roy Morgan (butcher)
  • Welsh Maid (bread/cakes)
  • Balloons
  • Blodau Elli  (flowers)
  • Jelfs (health food stuffs)

Contact details on our website

Carmarthenshire Markets

Transport For Wales

Transport For Wales is running a reduced service from Monday. Passengers need to check before travelling. 


Transport For Wales


Registering births and deaths

There is no change to appointments to register births and deaths in our offices in Ammanford Registry Office, Llanelli Town Hall and Parc Myrddin, Carmarthen.

Following guidance by the government to reduce unnecessary contact, we would ask you to try and limit the number of people attending.

When registering a birth both parents need only attend if the couple are not married. For your own protection we would urge, where possible, to leave your baby and any siblings at home.

When registering a death, elderly relatives should stay at home.

Weddings / civil partnerships / Ceremonies

Following government advice, all marriage/civil partnerships and ceremonies planned over the next few months will be limited to a maximum of 10 guests.

We understand that this will be extremely disappointing, but our registrars are working closely to support individual couples and local businesses who have ceremonies planned over the next few months to provide alternative options. The decision as to whether to continue with the wedding reception and other festivities is at the discretion of the couple and the venue.

We will transfer any payments and support couples who would prefer to postpone the marriage/civil partnership to a later date (still within Carmarthenshire) and support them with their venue as much as we can to book an alternative date and time.

This situation will be reviewed regularly as it is constantly changing. Any couples who have not yet been contacted by us are asked to all us on 01267 228210 in the first instance should they require advice and support over the coming months.


Providing care for children of key workers

Following the announcement regarding school closures, there is a need to provide childcare services to ensure the continuation of frontline services.

We are putting measures in place to open a limited number of our schools to provide care for children of key workers from Monday, March 23.

More information


Blue badge applications

Our customer service Hwbs are closed but you can still apply online, by post or by phone on 01267 234567. You can send any supporting documents for your application by emailing:

The Blue Badge Team
Department for Communities
Carmarthenshire County Council
3 Spilman Street
Carmarthen, SA31 1LE

Providing care for children of key workers

We are planning to develop school sites for the provision of emergency childcare cover for key workers and support for vulnerable children and young people.

Plans are also in place to ensure the provision of free school meals can continue.

More information on this will follow as soon as possible including how you can register.

Covid-19 contact number for businesses and residents

We are providing additional support to help and advise Carmarthenshire businesses and residents throughout the on-going Coronavirus crisis.

You can connect to this new service by calling us on 01267 234567. This is available between 8.30am and 6pm seven days a week.

Council officers will be on hand to provide guidance and signposting on areas including:

  • Financial support and other help for businesses
  • Assistance available for the elderly, vulnerable and isolated
  • Linking the needs of communities with volunteers

This service builds on work already being carried out in our communities, with council staff helping volunteers on the ground.

Council housing repairs

Only urgent or emergency work on council homes will be undertaken by the property maintenance team for the foreseeable future.

Any work which is not urgent will be put on hold and tenants will be contacted when the work is planned to take place.

You can report an emergency repair by calling 01267 234567 during office hours (8.30am - 6pm, Monday - Friday). Outside of these times please call 0300 333 2222.

Request a routine housing repair

We apologise for any inconvenience.


Bus services

All bus services are continuing to run as normal, although as the Coronavirus situation develops this could be subject to change. We advise you to check your journey with Traveline in advance in case of any changes.

Traveline is the national transport enquiry service. It is available online at or by calling freephone 0800 464 00 00. Traveline has set up a special page specifically for Coronavirus updates, including links to operator websites.


Traveline - Coronavirus

Join the library to enjoy our free digital resources

If you would like to join the library during the current temporary closure in order to access our free online resources, please contact your local regional library on

  • Llanelli: 01554 744327
  • Carmarthen: 01267 224824
  • Ammanford: 01269 598360

Find out more about our digital library.

Adult Community Learning

In line with the announcement of school closures yesterday, Adult Community Learning venues also remain closed until further notice. We apologise for any inconvenience.

Residents enrolled on Learn Welsh Carmarthenshire courses will be able to continue with distance learning and keep in touch with tutors via Facebook. All learners will be contacted directly.

The situation will be reviewed regularly.

Temporary closure and reduction in service of learning disability and mental health day services

From today (Thursday, March 19) we are starting a staggered temporary closure of our learning disability and mental health day services and a reduction in respite / short breaks.

All parents/carers and service users have been called and notified of the changes and made aware of the alternative help available to them depending on their individual needs. These range from

  • Wellbeing telephone calls
  • Online contact such as facetime, skype, youtube videos
  • Activity packs such as contract work, craft, exercise plans, TEACCH schedules etc.
  • Lunchtime assistance
  • Support with personal care
  • Respite activities within the persons home

Everyone affected has also been allocated a contact person so they can discuss concerns and let us know if their situation changes.

We will be reviewing the position regularly to ensure we can support those with critical needs.

Council buildings close to public from Friday

All council buildings, including the Hwbs in Ammanford, Carmarthen and Llanelli, will be closed to the public from tomorrow morning (Friday, March 20). This decision will be reviewed regularly.

For general enquiries on council services please visit our website, email or call 01267 234567.


Schools across Wales will close from this Friday (March 20), however, this does not apply to childcare, childcare will remain open. If you are looking for childcare in Carmarthenshire please visit or contact the Family Information Service on 01267 246555 or e-mail

Libraries closed

A decision has been made to close all our libraries from tomorrow (March 19) until the end of May. The health and wellbeing of users and our staff is our main priority. This decision will be reviewed regularly. You will not be fined if you have items to return and members are encouraged to access services online in the meantime.

Leisure centres closed

A decision has been made to close all our leisure centres from tomorrow (March 19) until the end of May. The health and wellbeing of our customers and our staff is our main priority. Please be reassured that no customers will lose out financially; all memberships will be frozen automatically, bookings will be credited or amended etc.

All customers will be contacted directly and we urge customers not to get in touch directly unless absolutely necessary.

Please check for updates on the Actif website, Facebook and Twitter pages, and via the ‘Actif Sport and Leisure’ app. This situation will be updated regularly.

Country parks remain open, with some changes

All our country parks currently remain open to visitors, however, there are some changes to some services / activities.

The visitor centres at Pembrey Country Park and Llyn Llech Owain Country Park are closed until the end of May, along with Yr Orsaf (restaurant), the Ski Centre and all toilets at Pembrey.

A decision has also been made to postpone all events at all of the country parks, and the Millennium Coastal Park, until further notice. Staff will be contacting event organisers to re-schedule.

The campsite at Pembrey Country Park will remain open for all seasonal campers, and self-contained units only. Bookings will no longer be taken for tents, trailer tents, or any other unit that is not self-contained with its own facilities. i.e. toilet and/or shower. If you have already make a booking to stay between now and May 31, please email or call 01554 742435. A full refund will be issued to all affected bookings.

We apologise for the inconvenience, however, the health and wellbeing of our staff and customers remains our priority and we advise all visitors to adhere to the Government’s social distancing guidance. All these decisions will be regularly reviewed.

School closures in Wales

Please see below announcement released by Welsh Government today. As from Friday all schools will be closed.

Welsh Government: School closures in Wales

Mobile libraries service suspended

We have taken the precautionary decision to suspend our mobile library service until the end of May. We appreciate some residents will be disappointed but hope residents will appreciate why we have made this decision in light of the evolving situation.

The safety of our staff and customers is of paramount importance. This decision will be reviewed regularly.

Council meetings

As the coronavirus situation develops, we have taken the precautionary decision to suspend some of our council meetings.

The Executive Board, Planning Committee and Licensing Committee will continue to meet to make key decisions on council business. This decision will be reviewed regularly.

We would like to reassure residents that we continue to take advice and direction from Public Health Wales and Welsh Government; and are working with multi-agency partners to prepare for what may be a lengthy period of disruption.

Joint Statement by WLGA and Welsh Government

Joint statement by Minister for Housing and Local Government, Julie James, and leader of the Welsh Local Government Association, Cllr Andrew Morgan

“We are facing a serious public health emergency, which has the potential to affect large numbers of people across Wales and to cause major disruption to normal daily life.

“We know people are worried. If we work together we can overcome challenges together.

“Local government services are at the heart of every community in Wales. They are relied on by children, adults and the elderly every day in every part of Wales. The coronavirus outbreak will have an impact on public services – as demand for key services will increase but there will be fewer people providing them.

“We are working together to respond to the coronavirus outbreak. The Welsh Government is committed to ensuring local government has the support and resources it needs as we face this outbreak together.”

Actif NERS classes

From tomorrow (March 18, 2020) all National Exercise Referral (NERS) classes at Actif Leisure Centres and community venues will be suspended until the end of May.

Find out more

Pendine Outdoor Education Centre

Pendine Outdoor Education Centre is currently closed until the end of May.

Find out more

Ski Pembrey

The ski slope at Pembrey Country Park is currently closed until the end of May.

More information

Museums and galleries

A decision has been made to close all our museums and galleries.

Find out more

Theatrau Sir Gâr

A decision has been made to close all Carmarthenshire theatres until the end of May.

More information

Coronavirus-related scams

Our trading standards team want to make residents aware of coronavirus-related scams and to be vigilant.

If you or anyone you know has been a victim of such scams, please contact the Citizens Advice Bureau on 0808 223 1133.

Welsh Government announces £200 million support package for small businesses

Measures include:

  • Shops, leisure and hospitality businesses with a rateable value of £51,000 or less to receive 100 per cent business rate relief
  • Pubs with a rateable value of between £51,000 and £100,000 to receive a £5,000 reduction on their bill

The Welsh Government also says a further £100 million will be made available for a new grant scheme for small businesses not eligible for this new business rate relief.

Details will be published on as soon as they’re available.

Police and Crime Commissioner Elections postponed

The UK Government has announced that all polls scheduled for May 7, 2020 will be postponed for 12 months. This includes the Police and Crime Commissioner election for the Dyfed-Powys Police area.

Further information is available on the website.

Bin collections and recycling centres

New advice has been issued on bin collections and recycling centres. Find information here:

Coronavirus (COVID-19) guidance

Schools update

We have updated our information for parents following the latest advice from Public Health Wales.

More information

Announcement about Urdd Eisteddfod Carmarthenshire 2021

Urdd Gobaith Cymru has announced changes to its programme of events in light of the Coronavirus situation. As part of several changes, the Urdd Eisteddfod due to be held in Llandovery in May 2021 will now take place in 2022.


Read more from Urdd Gobaith Cymru

Three more cases

Three more cases have today been confirmed in Carmarthenshire, bringing the total number of cases to seven.

Public Health Wales


One new case

One additional case has been confirmed in Carmarthenshire, bringing the total number of cases to four.

Public Health Wales

Council implements contingencies in response to COVID-19

Carmarthenshire County Council is preparing and implementing a comprehensive response to coronavirus (COVID-19) to prevent and limit the spread of the outbreak as far as possible.

A tactical command group bringing together the council’s leadership team is implementing contingency plans and taking special measures to help protect residents.

The council continues to take advice and direction from Public Health Wales and Welsh Government, and is working with multi-agency partners to prepare for what may be a lengthy period of disruption.

Read more

Cases confirmed

Three cases have been confirmed in Carmarthenshire

Public Health Wales

Protecting residents at our care homes

As part of our preparation and response to the evolving coronavirus situation we are taking additional measures to prevent any potential risks at our care homes. As such, we are implementing sections of our visitors’ policy - that we have to implement from time to time - to restrict visits from families and friends, unless there are exceptional circumstances.

In addition, day services for older people are temporarily closed with bespoke plans for residents who need alternative provision that cannot be provided by friends and family.
These actions are purely precautionary to ensure that the people we care for are protected. We continue to take advice and guidance from Public Health Wales and Welsh Government, and our position will be reviewed daily.

We appreciate this decision may cause inconvenience and some distress, but please be assured that we are acting in the best interests of our residents and service users.


Advice issued to headteachers

We have issued advice to headteachers and asked that they consider rearranging any events that would involve large gatherings of pupils, staff and guests.
At this time there is no decision to close schools.

Parents and pupils should be reassured that we continue to take advice from Public Health Wales and are taking all appropriate measures to prevent the spread of the virus.

Public Health Wales advice


We appreciate the cooperation of pupils and parents to help prevent the spread of infections.
Good hygiene is the best prevention and there are some simple steps you can take to protect you and your family. These include:
• Washing hands often with soap and water for at least 20 seconds, or using an alcohol-based hand sanitiser that contains at least 60% alcohol if soap and water is not available
• Avoid touching eyes, nose and mouth with unwashed hands
• Cover coughs or sneezes with a tissue, then throw the tissue in the bin and wash hands immediately

If your child is feeling unwell and has been to one of the countries or regions listed on the Public Health Wales website, or has been in close contact with an individual with confirmed Novel Coronavirus (COVID-19), please call NHS 111 straight away for further advice.

Coronavirus Testing Units set up

Hywel Dda University Health Board has today (Tuesday, March 10) announced they have opened a Coronavirus Testing Unit in Carmarthen in a bid to assess and test more people during the COVID-19 outbreak.

Another unit has opened in Cardigan with the possibility of others opening in more areas during the coming weeks.

The specific location will not be announced due to the need to protect patient confidentiality.

The testing unit is only for people with a prior appointment and instruction from 111.

Read the statement in full